Payment and dispatch

The following terms and conditions apply:

ATTENTION!

Please note that there may be delays in the delivery of parcels due to the current COVID19 pandemic. Severe restrictions are to be expected, especially when shipping abroad.

Please inform yourself here about the situation in your delivery area:
Current information on the coronavirus - Effects on shipping and delivery




Dispatch conditions


Dispatch costs (inclusive of legally applicable VAT)

The products are delivered within European Union, the member-countries of the European Free Trade Association EFTA and Switzerland.

Deliveries within Germany:
From an order value of 0,00 € until 48,99 EUR: 5,95 EUR
From an order value of 49,- EUR: free shipping


Deliveries to Norway:
General shipping charge of 29,95 EUR per order
Customs fees will be charged to the buyer separately by the carrier.


Deliveries to Switzerland:
General shipping charge of 29,95 EUR per order
Customs fees will be charged to the buyer separately by the carrier.


Deliveries to Liechtenstein:
General shipping charge of 29,95 EUR per order
Customs fees will be charged to the buyer separately by the carrier.


Deliveries to the following countries:
General shipping costs per order
Belgium 9,95 EUR
Bulgaria 9,95 EUR
Denmark 9,95 EUR
Estonia 9,95 EUR
Finland 9,95 EUR
France 9,95 EUR
Greece 9,95 EUR
Great Britain and Northern Ireland 9,95 EUR
Ireland 9,95 EUR
Iceland 9,95 EUR
Italy 9,95 EUR
Croatia 9,95 EUR
Latvia 9,95 EUR
Lithuania 9,95 EUR
Luxembourg 9,95 EUR
Malta 9,95 EUR
Netherlands 9,95 EUR
Austria 9,95 EUR
Poland 9,95 EUR
Portugal 9,95 EUR
Romania 9,95 EUR
Sweden 9,95 EUR
Spain 9,95 EUR
Slovakia 9,95 EUR
Slovenia 9,95 EUR
Czech Republic 9,95 EUR
Hungary 9,95 EUR
Cyprus 9,95 EUR
 

Deliveries to the Philippines: for one package up to 30 kg package weight: 240,- EUR
(costs include the basic package price plus the costs for export accompanying documents plus the costs for products with up to 6 different customs tariff numbers)
Transport time: 8-10 working days
Orders to the Philppines only via direct E-Mail contact: service@drgoerg.com


Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 1 - 4 days, in case of foreign deliveries, within 3 - 6 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation). Please note that deliveries are not made on Sundays and other holidays. The minimum order value is: 20,00 €.


Young Fresh Coconuts Box

The pre-order / order and dispatch of the young, fresh organic drinking coconuts is only possible within Germany.


Terms of payment

In case of deliveries within Germany, you have the following payment options:
  • Prepayment via transfer
  • Payment via PayPal
  • Payment via PayPal Express
  • Payment via Sofortüberweisung [immediate transfer]
  • Zahlung per Rechnung nach dritter erfolgreicher Bestellung mit einem Kundenkonto


In case of deliveries to a foreign country, you have the following payment options:
  • Prepayment via transfer
  • Payment via PayPal Express
  • Payment via Sofortüberweisung [immediate transfer]
In case of questions, please contact us at the contact details mentioned in the Legal Notice.
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