Payment and dispatch

The following conditions apply

Attention

Please note that due to external, unforeseen circumstances, there may be temporary delays in package delivery.

Shipping conditions

We ship within the EU, the member states of the European Free Trade Association (EFTA), and Switzerland.

Shipping costs per order (including VAT)

Deliveries within Germany
(Excluding: Heligoland Island & the Büsingen area):
Up to an order value of €68.99: €6.95
From an order value of €69.00: free shipping


Delivery to Great Britain:
A flat fee of €29.95 covers shipping and customs documents.
Customs clearance fees will be invoiced separately to the buyer by the transport company.

Delivery to Norway and Iceland:
A flat fee of €36.95 covers shipping and customs documents.
Customs clearance fees will be invoiced separately to the buyer by the transport company.

Delivery to Switzerland:
A flat fee of €34.95 covers shipping and customs documents.
Customs clearance fees will be invoiced separately to the buyer by the transport company.

Delivery to Austria:
A flat fee of €14.95 covers shipping and customs documents.
Customs clearance fees will be invoiced separately to the buyer by the transport company.

Delivery to Iceland:
A flat fee of €34.95 covers shipping and customs documents.
Customs clearance fees will be invoiced separately to the buyer by the transport company.

Delivery to the following additional countries:
Flat shipping rate per order

Belgium 17,95 EUR
Bulgaria 22,95 EUR
Denmark
(Except: Faroe Islands and Greenland)
17,95 EUR
Estonia 22,95 EUR
Finland
(Except: Åland Islands)
30,25 EUR
France
(Excluding: New Caledonia, Wallis and Futuna, French Polynesia, Saint Barthélemy, Saint Pierre and Miquelon, Guadeloupe, Martinique, La Réunion, French Guiana, Mayotte, and Saint Martin)
15,95 EUR Free shipping on orders over €99
Greece
(Except for Mount Athos)
22,95 EUR
Ireland 22,95 EUR
Italy
(Except Livigno)
15,95 EUR Free shipping on orders over €99
Croatia 22,95 EUR
Latvia 22,95 EUR
Lithuania 22,95 EUR
Luxembourg 17,95 EUR Free shipping on orders over €99
Malta 36,95 EUR
Netherlands
(Except: Aruba, Bonaire, Curaçao, Sint-Maarten, Saba, and Sint Eustatius)
17,95 EUR Free shipping on orders over €99
Poland 17,95 EUR
Portugal 22,95 EUR
Romania 22,95 EUR
Sweden 30,25 EUR
Spain
(Excluding: Ceuta, Melilla & the Canary Islands)
15,95 EUR Free shipping on orders over €99
Slovakia 18,95 EUR
Slovenia 18,95 EUR
Czech Republic 17,95 EUR
Hungary 18,95 EUR

Delivery times

Unless otherwise stated in the product description, shipping within Germany takes 1-4 business days, and international deliveries take 3-6 business days after order confirmation (or, if prepayment is agreed upon, after receipt of your payment). Please note that deliveries are not made on Sundays or public holidays.

Attention

If you have ordered items with different delivery times, we will ship them together in one shipment unless we have made other arrangements with you. In this case, the delivery time will be determined by the item with the longest delivery time. If your order includes a pre-ordered item, the entire order will only be shipped once the pre-ordered item is available.

Organic Drinking Coconuts

  • Pre-ordering/ordering and shipping of young, fresh organic drinking coconuts is only possible within Germany and only separately from other shop items.
  • This results in additional shipping costs for each box ordered.
  • Deliveries to parcel lockers are generally not possible.
  • Prepayment is unfortunately not possible.

Payment terms

For deliveries within Germany, you have the following payment options:

  • Prepayment
  • PayPal
  • Credit card
  • Klarna
  • Purchase on account after your third successful order with a customer account

For deliveries abroad, you have the following payment options:

  • Prepayment
  • PayPal
  • Credit card
  • Purchase on account after your third successful order with a customer account

If you have any questions, you can find our contact details in the legal notice.

The following terms and conditions apply:

ATTENTION!

Please note that there may be delays in the delivery of parcels due to the current COVID19 pandemic. Severe restrictions are to be expected, especially when shipping abroad.

Please inform yourself here about the situation in your delivery area:
Current information on the coronavirus - Effects on shipping and delivery




Dispatch conditions


Dispatch costs (inclusive of legally applicable VAT)

The products are delivered within European Union, the member-countries of the European Free Trade Association EFTA and Switzerland.

Deliveries within Germany:
From an order value of 0,00 € until 68,99 EUR: 4,95 EUR
From an order value of 69,- EUR: free shipping


Deliveries to Norway:
General shipping charge of 29,95 EUR per order
Customs fees will be charged to the buyer separately by the carrier.


Deliveries to Great Britain and Northern Ireland:
General shipping charge of 29,95 EUR per order
Customs fees will be charged to the buyer separately by the carrier.


Deliveries to Switzerland:
General shipping charge of 29,95 EUR per order
Customs fees will be charged to the buyer separately by the carrier.


Deliveries to Liechtenstein:
General shipping charge of 29,95 EUR per order
Customs fees will be charged to the buyer separately by the carrier.


Deliveries to Iceland:
General shipping charge of 29,95 EUR per order
Customs fees will be charged to the buyer separately by the carrier.


Deliveries to the following countries:
General shipping costs per order
Belgium 14,95 EUR
Bulgaria 19,95 EUR
Denmark 14,95 EUR
Estonia 19,95 EUR
Finland 19,95 EUR
France 9,95 EUR From an order value of 99,- EUR: free shipping
Greece 19,95 EUR
Ireland 19,95 EUR
Italy 9,95 EUR From an order value of 99,- EUR: free shipping
Croatia 19,95 EUR
Latvia 19,95 EUR
Lithuania 19,95 EUR
Luxembourg 9,95 EUR From an order value of 99,- EUR: free shipping
Malta 19,95 EUR
Netherlands 14,95 EUR From an order value of 99,- EUR: free shipping
Austria 9,95 EUR From an order value of 99,- EUR: free shipping
Poland 14,95 EUR
Portugal 19,95 EUR
Romania 19,95 EUR
Sweden 14,95 EUR
Spain 9,95 EUR From an order value of 99,- EUR: free shipping
Slovakia 14,95 EUR
Slovenia 14,95 EUR
Czech Republic 14,95 EUR
Hungary 14,95 EUR
Cyprus 19,95 EUR


Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 1 - 4 days, in case of foreign deliveries, within 3 - 6 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation). Please note that deliveries are not made on Sundays and other holidays. The minimum order value is: 20,00 €.


Young Fresh Coconuts Box

The pre-order / order and dispatch of the young, fresh organic drinking coconuts is only possible within Germany.


Terms of payment

In case of deliveries within Germany, you have the following payment options:
  • Prepayment via transfer
  • Payment via PayPal
  • Payment via PayPal Express
  • Payment via Sofortüberweisung [immediate transfer]
  • Zahlung per Rechnung nach dritter erfolgreicher Bestellung mit einem Kundenkonto


In case of deliveries to a foreign country, you have the following payment options:
  • Prepayment via transfer
  • Payment via PayPal Express
  • Payment via Sofortüberweisung [immediate transfer]
In case of questions, please contact us at the contact details mentioned in the Legal Notice.
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