Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Dispatch costs (inclusive of legally applicable VAT)

The products are delivered all over the world.

Deliveries within Germany:
Für Lieferungen innerhalb Deutschlands ab einem Bestellwert von 29,- EUR liefern wir versandkostenfrei. Bei einem niedrigeren Bestellwert berechnen wir pauschal 4,95 EUR pro Bestellung (innerhalb Deutschlands).

Deliveries to foreign countries:

Deliveries to Austria:
general 9,95 EUR shipping charges per order
From an order value of 69 euros free shipping

Deliveries to Spain:
general 5,95 EUR shipping charges per order

Deliveries to all other EU member states:
general 11,00 EUR shipping charges per order

Deliveries to Switzerland:
general 29,95 EUR (27,10 EUR ohne MwSt) für Versand- und Zollpapiere
Verzollungsgebühren werden dem Käufer separat vom Transportunternehmen in Rechnung gestellt.

Orders to Switzerland only with direct contact via E-Mail service@drgoerg.com.

All other countries only upon request.

Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 1 - 4 days, in case of foreign deliveries, within 3 - 6 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).

Please note that deliveries are not made on Sundays and other holidays.

The minimum order value is: 10,00 €.

Terms of payment

In case of deliveries within Germany, you have the following payment options:

  • Prepayment via transfer
  • Payment via PayPal
  • Payment via PayPal Express
  • Payment via Sofortüberweisung [immediate transfer]
  • Zahlung per Rechnung nach dritter erfolgreicher Bestellung mit einem Kundenkonto

 
In case of deliveries to a foreign country, you have the following payment options:

  • Prepayment via transfer
  • Payment via PayPal Express
  • Payment via Sofortüberweisung [immediate transfer]

 
In case of questions, please contact us at the contact details mentioned in the Legal Notice.

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Sie möchten zu unseren leckeren Kokos-Produkten? Hier geht es lang!

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Any questions?

Call us Monday to Thursday from 08:00 to 17:00 and on Friday from 08:00 to 15:00.

Hotline: +49 (0) 2602 93 46 90
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